Privacy Policy
YOUR PRIVACY
Last updated: 11 March 2025
1. Introduction
At Insight Co. Media, we are committed to protecting your privacy as a customer and an online visitor to our website. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, and protect your personal data. By using our website and services, you consent to the data practices described in this policy. Please read it carefully.
2. Information We Collect
When you visit our website or use our services, we may collect the following types of personal data:
• Identity Data: Name, company name
• Contact Data: Email address, telephone number, billing address
• Financial Data: Payment details (processed via secure third-party providers; we do not store credit card details)
• Technical Data: IP address, browser type, geographic location
• Usage Data: Pages visited, survey responses, support queries, blog comments, social media interactions
Our services are not directed at individuals under 18, and we do not knowingly collect data from children. If we become aware that we have inadvertently collected personal data from a child, we will delete it immediately. If you are a parent or guardian and believe we have collected such data, please contact us.
3. How We Use Your Information
Personally Identifiable Information
We process your personal data for the following purposes:
• Providing and improving our services
• Communicating with you, including responding to inquiries and support requests
• Sending you updates, offers, and marketing communications (only with your consent, and you may opt out at any time)
• Ensuring compliance with our legal and contractual obligations
Non-Personally Identifiable Information
We may use anonymised or aggregated data for:
• Website administration and analytics
• Identifying customer trends and improving our services
• Advertising and marketing insights without identifying individual users
Any information you voluntarily make public, such as blog comments or testimonials, may remain visible on cached or archived pages even if you delete it.
4. Storage and Security of Your Data
We take all reasonable precautions to protect your personal data from loss, misuse, and unauthorised access. Your data is stored on secure servers, and sensitive data, such as payment details, is encrypted before transmission.
We do not store credit card details; all payments are processed securely via third-party providers.
International Data Transfers
If we transfer your data outside the UK, we ensure it is protected in accordance with UK GDPR. We only transfer data to countries with adequate data protection laws or where appropriate safeguards, such as contractual clauses, are in place.
Data Retention
We retain your personal data only for as long as necessary to:
• Provide services to you
• Comply with legal, tax, or regulatory requirements
• Resolve disputes and enforce our agreements
Once data is no longer needed, we securely delete or anonymise it.
Data Breaches
If a data breach occurs that affects your personal data, we will notify you and relevant authorities in accordance with UK GDPR requirements.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies collect non-personally identifiable information about your browsing behaviour, such as pages visited and preferences.
Types of Cookies We Use
• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage, for example, Google Analytics
• Advertising Cookies: Used for personalised ads, for example, Google Ads and Facebook Ads
You can manage or disable cookies via your browser settings, but this may affect website functionality.
6. Sharing Your Information with Third Parties
We do not sell, trade, or rent your personal data to third parties.
We may share your data with trusted third-party service providers for:
• Payment processing
• Website hosting and analytics
• Customer support services
These third parties must comply with UK data protection laws and are contractually bound to protect your data.
7. Legal Disclosure of Your Data
We may disclose personal data when required by law, such as:
• Compliance with a legal obligation, for example, court orders or regulatory requests
• Protecting our rights, property, or safety, or that of our customers or third parties
In the event of a business sale, merger, or transfer of assets, your personal data may be transferred to the new entity under strict confidentiality agreements.
8. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal data.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email or other means.
Please review this policy periodically to stay informed of how we handle your data.
10. Contact Us
If you have any questions or concerns about this policy or your personal data, please contact us.
Email: hello@insightcomedia.co.uk
Response time: Within 48 hours